Below are answers to some of the questions most frequently asked by Japanese users. If you don't find the answer to your question, feel free to send us an email.
Japanese has a built-in tool to provide bug reports, crash reports and to give general feedback. Go to 'Help' in the menubar and select Contact Customer Support.
Please provide as much info as possible, every detail counts and, if possible, send us a backup of your data. Sometimes bugs are related to specific data and we may need to inspect your data to provide a suitable fix. You can create a backup of your data in the app.
Japanese can be downloaded for free.
